Show users where to change their GOV.UK One Login credentials

Your users need to be able to navigate from your service to their GOV.UK One Login so they can check or update their sign in details.

We recommend that you use the GOV.UK One Login service header for this.

There are 2 other patterns we’ve developed and tested which can be used if:

  • you cannot use the GOV.UK One Login service header
  • you need to give your users additional routes to change their sign in details

Contents

Option 1: the GOV.UK One Login service header

Use the GOV.UK One Login service header if your service is using GOV.UK One Login.

The header gives users an easy, consistent route from your service to their GOV.UK One Login and a way to sign out. Your users can also update their sign in details or change how they get security codes.

Option 2: a paragraph on a dedicated page

You can use this paragraph (written here in Markdown):

You use your GOV.UK One Login to sign in to {Service name}.

You can change these details in your GOV.UK One Login:

- email address
- password
- how you get security codes to sign in

[Change your sign in details in your GOV.UK One Login]
(https://home.account.gov.uk/settings)

Example A

Example B

What is it?

A paragraph of text which explains that users use GOV.UK One Login to sign in to this service. It tells users to go to their GOV.UK One Login to update their sign in details.

On example A, this text is on a ‘Your profile’ page. It’s underneath a section for ‘Service details’, which could be other ‘profile’ information your service collects.

On example B, the text is the only information on a ‘Change your sign in details’ page.

When to use it

Use this pattern if your service has a dedicated section where users can manage details and personal information.

Choose a heading from the examples above based on which option is grammatically consistent with the rest of the headings on the page.

For example, use ‘Change your sign in details’ if all your other headings are actions, like ‘View my profile’.

Use ‘Sign in details’ if they’re all nouns, like ‘Service details’.

How it works

The ‘Change your sign in details in your GOV.UK One Login’ link will take users to the page in their GOV.UK One Login where they can change their details.

Option 3: inset text on your service homepage

You can use this paragraph:

You can [change your sign in details in your GOV.UK One Login](https://home.account.gov.uk/settings).

What is it?

Content in an inset text component tells users they can change their sign in details in their GOV.UK One Login.

When to use it

Use this design if your service is simple and does not have a dedicated area for users to manage their details.

In the example, we’ve put it on the service homepage. You can choose wherever makes most sense for your service though.

How it works

The link will take users to the page in their GOV.UK One Login where they can change their details.

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